No audio available for this content.
What is a common (but honest) mistake made, or misconception held, regarding cockroach control? Experts weigh in:
“The advantage and disadvantage with our pest control service is complacency. We’re perfectly capable of taking care of an initial pest problem, but it becomes problematic when there is no problem. Pest management is about 70 percent public relations, 10 percent showing up on time and 20 percent taking care of current and future problems. New technicians are not taught enough about dealing with customers. It’s natural to develop great relationships with customers, but this can create pest problems when the service becomes a visit from a friend, with not enough attention paid to seeking out sources and regular preventive maintenance.”
“A commonly held misconception regarding cockroach control is that you’ll only find them in dirty kitchens and bathrooms, but they can be brought into any environment. I’ve seen them in bedrooms, offices and many other locations.”
“When we see a few cockroaches persisting, we too often think, ‘We didn’t put out enough bait,’ when we should be thinking ‘We missed a spot.’ Inspect more, apply less.”