Kurt and Eric Scherzinger – Pest Management Professional

A hybrid of textbook and on-the-job training is ideal for training employees.

The Scherzinger Face Off column that appears on p. 78 of Pest Management Professional’s August 2017 print issue focused on...

ERIC: Kurt, why don’t we offer wildlife service? It’s a great add-on service many of our customers request, and a...

Kurt: Due to modern technology, an often overlooked training style is the in-person or in-the-field method. Actually getting out with...

KURT: While we on the service side like to point the finger at the sales and marketing side, we know...

ERIC: You know what really grinds my gears? It’s when service shows up to a customer’s location and then has...

KURT: Everyone knows the difference between the easy life of a salesperson vs. the busy life of the service/operation side...

Eric: The age-old debate about sales vs. service is interesting. Everyone knows you wouldn’t put the cart before the horse...