About Pete Schopen

The funny thing about running your own company is that everyone else thinks you’re cheap. I remember working for my dad, and how impossible it was to pry a dime......

You’ll hear many business owners complain about Monday mornings because it seems like anything that can go wrong usually does. Someone calls in sick. A client was missed on Saturday......

I have this recurring dream/nightmare: I’m working in radio again (my first profession), and I’m preparing to go on air live without my sportscast. All I have is a Teletype......

Which digital technology trends are having a big impact on our industry? Experts chime in: “Smartphones and tablets are likely to soon be the only phones and the only piece......

Just like family members, my employees can give me joy and blessings — or they can give me pain and misgivings. Here, for your enjoyment, are “The 12 Days of......

I’m accident prone. I wouldn’t call myself a klutz, because I was a fairly good athlete in high school and college. But I am on the Mount Rushmore of individuals......

My father-in-law, Fred, used to frequently remind me that it didn’t matter what he thought about me, or what my boss thought about me or even what his daughter considered......

One of my favorite movies is “Goodfellas.” I could watch it every day if my wife would let me. One of my favorite parts of the movie is when mobster......

I get many inquiries from other pest management professionals (PMPs), and one of the most commonly asked questions is about the equipment I furnish for my technicians. Every tech is......

It finally happened. We got a zero rating from a client. Over the past 10 years, the worst rating we ever received was a 3.0 out of 5. If you......