Q&A: Technicians, salespeople and company perception
Harvey F. Goldglantz
Q: How can I get my technicians to be more productive at selling? Most technicians don’t like to sell; that’s why they’re technicians, not salespeople. However, you can take the following steps to help encourage and support them: Provide significant incentives and bonuses. Provide regular in-house training with role-playing. Monitor them regularly by conducting quality […]
