Use social media to make your company more likeable, trustworthy and attractive to new customers. Many companies are busy adding social media to their marketing practices without fully understanding the magic that makes their efforts effective — the humanizing qualities that make a business more approachable. Many businesses are simply adding a social layer to […]
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Conducive Conditions: The Tiny Jungle
From the street or sidewalk, this newly refurbished office building appears well landscaped and free of pest problems. However, as...
Ask the Expert: Bed Bugs, Grain Beetles, Termites and Rats
Q. What are the pros and cons of heat treatments for bed bug control? I have had great success with thorough...
Difference Maker: Lloyd Merritt Smigel
Editor’s Note: The PMP staff is saddened to report that Smigel, a former columnist and loyal friend of the magazine, passed...
Callback Cures: Less is Not Always More
House mice (Mus musculus) are the most common rodents encountered in structures throughout the world. When it comes to controlling...
Time is Money: IPM for IMM
A client with a large warehouse facility calls complaining of moths fluttering around. When asked to describe them, he says they’re...
Mobile PMP: Summer of Mobile Tech
This summer, several software and mobile system manufacturers announced new innovations tailored to pest management professionals’ (PMPs’) needs. Additionally, the...
Most Wanted: Bald-Faced Hornet
Aerially articulate but potentially punitive, bald-faced hornets (Dolichovespula maculate) build abodes that can result in attacks on victims deemed too close...
A Timeline for Termiticides
APRIL 15, 1988 – A day of infamy The termite industry has come a long way since the day chlordane...
Pest Pressure: Feral Cats, Lyme Disease and Ticks
What? Feral cat, Felis catus Where? Decaying urban infrastructures Why? As top-of-the-food-chain carnivore predators, adult cats become strays and then...
Whit’s World: Daddy’s Li’l Girl is ‘All Growed Up’
Writers write. It’s what we do. Many of us also procrastinate. A prolific writer once said, “I don’t always love...
Pest Pressure: Cat Fleas, Ground Squirrels, Northern Raccoons
What? Cat flea, Ctenocephalides felis Where? Throughout the United States Why? Cryptically creepy and structurally stable blood feeders, nuisance fleas...
5 Questions with Harvey Goldglantz
This month, my back-page column features a question-and-answer session with Harvey Goldglantz, owner of Elkins Park, Pa.-based Pest Control Marketing...
Humor in Uniform: The Crawlspace Redemption
Years ago in Chicago, I inspected for termites at a brick bungalow with a cellar and an attached crawlspace. The...
Marketing Matters: Motivating Techs, Residential Sales
Q. I own a small pest control company and can’t afford to hire a salesperson at this time. How can I...
After Hours: His Heart is Racing
Joe LaFlamme is a first-generation pest management professional, but he’s a second-generation racecar driver. The general manager of Troy, N.Y.-based...