Retaining top talent and loyal customers remains a core challenge. This article provides actionable advice on two of the biggest pain points for PMP owners: your team and your clients.
From the Magazine
A new tool for Drywood Termites: How bistrifluron blocks exoskeleton formation
Localized, or spot, treatments for drywood termites (Incisitermes minor) have become an increasingly popular alternative to whole-structure fumigation. One promising...
How IGRs provide long-term cockroach control
When tackling a German cockroach (Blattella germanica) infestation, baits and residual sprays are essential for the initial population knockdown. But...
Pro tip: How spider prey behavior influences your control strategy
As temperatures begin to drop, pest pressure remains and spiders are no exception. Because virtually all spiders are predators, an...
Pro tip: The importance of physical removal in spider control
Spiders consistently rank among the Top 3 pests reported by the public — because people are terrified of spiders. While...
Family, culture and growth: A PMP growth leader profile
A deep dive into Redd Pest Solutions' strategy for success, focusing on a people-first culture and continuous improvement.
How new construction and renovation projects create new risks for PMPs
Working on new builds or renovation sites? An expert breaks down the 4 hidden risks your team needs to know...
5 budget-friendly ways to improve your visibility in AI search
Is your business ready for the AI search era? Here are 5 budget-friendly ways to improve your company's visibility on...
Keys to success when cornering Cockroaches: Protocols, training, sanitation and education
Cockroaches can establish themselves just about anywhere. Clients may not understand where they came from, but experienced pest management professionals...
Callback Cures: How to use ‘Spooky Safety Month’ to reinforce protocols
Are your safety protocols a monster lurking in the shadows? Dr. Bentley explains how to use October as a 'Spooky...
Experts answer: What are your go-to safety protocol tips?
In an industry where technicians face unique challenges every day—from navigating unfamiliar properties to handling sophisticated products—a robust safety protocol...
People, plays and products: A look inside Nisus’ growth
Rockford, Tenn.-based Nisus has been focused on sustainable solutions since its founding in 1990. The company’s inaugural product, Bora-Care ,...
Paper wasp problem-solving requires creativity
Normally, paper wasps (Polistes spp.) are among the more docile of the Hymenoptera insects that pest management professionals (PMPs) encounter....
How to overcome 4 big challenges that hold you back
Owning a pest control company is rewarding, but it’s not easy. Most owners start out in the truck, working hard...
Building company culture that your team actually knows and lives
“Culture” gets tossed around a lot in business. In the pest control world, where people are your biggest asset, it...
Dealing with Termites: Industry leaders on where to start and finish
Control Solutions Inc.: Heather Patterson, Technical Service Manager It’s common for concerned homeowners to ask pest management professionals (PMPs) lots...