October 2024

Articles in This Edition

Why good managers matter for improving company culture and keeping strong talent

A toxic culture encourages bad behavior and poor leadership. Leaders should focus on certain behaviors to help managers succeed.

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How to keep pests off the holiday guest list

Read three tips to offer your clients now to avoid the inevitable post-season callbacks after the dust settles and the...

Days of yore: The clinics and clambakes in the early years were much smaller affairs. Check out NJPMA’s Facebook page for several throwback photos like this one. PHOTO: NEW JERSEY PEST MANAGEMENT ASSOCIATION

Photo Finish: NJPMA Clinic turns 75

The New Jersey Pest Management Association’s (NJPMA’s) 75th Annual Clinic, Trade Show & Clambake was held Aug. 15, with more...

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5 ways to improve workplace habits

Cetane Associates' Pest & Lawn division director, Bob Williamson shares his top 5 “human behavior tendencies,” or HBTs, as they relate...

5 Questions with Judy Black, BCE

This month, we check in with Judy Black, BCE, who explains her decision to retire, reflects on her career in...

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4 tips for organizing company finances

Dan Gordon, CPA shares four tips that can help you organize and control your finances.

From left are Bobby, Sandy, Dennis and Raleigh Jenkins today. Bob Sr., a PMP Hall of Famer (Class of 2005), passed away in 1997. PHOTO: THE JENKINS FAMILY

Here’s to another 75 years for ABC

ABC Home & Commercial Services is celebrating its 75th anniversary this year. From these humble beginnings to today, ABC has...

From bottom left, Coast 2 Coast Pest Talk podcast co-hosts Andy Sanefski and Gabe Seymour were on a livestream this summer with The Pest Posse’s Culley Christensen (bottom right) and Foster Brusca (top). (Screenshot: The Pest Posse)

Pest Patrol owner finds his best balance

This past August marked the fourth anniversary of Pest Patrol, a Portland, Ore.-based company. Seymour, who was in a different...

Common grackles are ground feeders of grain and insects. (Photo: Christopher R Mazza / iStock / Getty Images Plus / Getty Images)

Pest spotlight: Common grackles

Grackle populations in North America are noisy, messy birds that can attack people and pets when they perceive a threat...

The product officially debuted Oct. 24, 2017, at PestWorld in Baltimore, Md. PHOTO: APREHEND

The history of Aprehend, the biopesticide that changed the way many PMPs treat bed bugs

Aprehend was developed from research at Dr. Nina Jenkins’ lab at The Pennsylvania State University, State College, Pa. The company...

EPM is truly a family business. Pictured from right are Jason and Karen Carpenter, CEO and COO, respectively; their daughter, Kayla, a senior finance major at The Ohio State University with plans to join EPM after graduation; and their son Brandon, vice president of the company. PHOTO: JASON CARPENTER

How Environmental Pest Management found a niche to create sustainable growth

EPM’s growth began with a fateful call from a multi-family housing complex.

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Industry pros share tips to help technicians one day move into a management role

We asked Pest Management Professional’s columnists and editorial advisory board members to share what a technician should do now to...

Bed bugs often leave clues on bedding that they are present. (Photo: Matteo Lanciano / iStock / Getty Images Plus / Getty Images)

Brush up on bed bug biology, behavior

Brush up on bed bug biology and behavior with our latest Tech Test.

Brent Agee, second from left, and his leadership team celebrate the July announcement that ACTION Termite & Pest Control is the official pest control provider of the Phoenix Suns. The NBA team’s mascot, The Suns Gorilla, was also on hand for the announcement. PHOTO: BRENT AGEE

ACTION Termite and Pest Control’s acquisition strategy continues to yield success

ACTION Termite & Pest Control plans to continue its growth by acquiring quality firms.

Scarlett Nolen and one of her company’s “Mouse Cars” that promotes pest control in a fun way. PHOTO: THE PEST POSSE

The Pest Posse Roundup: How to blend family, focus and flexibility

Foster Brusca writers about Scarlett Nolen, president of Tucson, Ariz.-based Truly Nolen, recent conversion on Pest Posse TV where she...

Termite photos courtesy of T. F. Carrijo, P. Eggleton, G. Josens, S. Hellemans, C. M. Kalleshwaraswamy, M. M. Rocha, R. H. Scheffrahn and J. Šobotník.

Researchers unveil new, comprehensive termite classification system

An international team of 46 researchers has unveiled a new, comprehensive termite classification system.

Attendees had a packed schedule of meetings, educational sessions and more. PHOTO: SERVICETITAN

PMP Gallery: Ignite Edition

Ignite 2024, a user conference organized by industry software provider FieldRoutes and its sibling landscaping brand Aspire, both ServiceTitan brands,...

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13 cockroach control pro tips

Photo: Dmitriydanilov / iStock / Getty Images Plus / Getty Images

How 7 PMPs solved challenging cockroach infestations

Survey says that cockroaches have met their match

The pros know how to take down this persistent pest.

From left are Kris Bagnara, director of technical service; Kyle Selbach, director of operations; and Sean Hearn, director of business development. The trio has been a part of All U Need’s success since Steve Groeper purchased the company in 2017. (Photo: Christy Kosnic Photography)

How All U Need implements a hybrid approach to growth

All U Need’s inside marketing and door-to-door sales division help build a loyal customer base.

Hottel, second from left, with her family at Fallingwater in Mill Run, Pa.: daughter-in-law Laura; sons Ben, Robby and Justin; husband Andy; and daughter-in-law Kayleigh. PHOTO COURTESY OF PATRICIA HOTTEL

PMP Hall of Fame profile: Patricia Hottel, BCE

Providing technical and training support for technicians has been, 2024 PMP Hall of Fame inductee, Pat Hottel’s calling for nearly...

PMP Hall of Fame profile: Austin Enos Kness

2024 PMP Hall of Fame inductee Brick Kness’ legacy lives on in Kness Pest Defense.

PMP Hall of Fame Class of 2024 revealed

Learn more about the 4 members of the 2024 PMP Hall of Fame Class, as each inductee has made significant...

Dr. Harlan still enjoys sharing his entomological knowledge. PHOTO: DR. HAROLD HARLAN

PMP Hall of Fame profile: Dr. Harold Harlan, BCE

2024 PMP Hall of Fame inductee Dr. Harlan’s experience with bed bugs proved to be ahead of its time.

Dr. William H. Robinson presents a session at a recent ICUP event. PHOTO COURTESY OF DR. WILLIAM ROBINSON

PMP Hall of Fame profile: Dr. William Robinson

2024 PMP Hall of Fame inductee Dr. William Robinson is still helping the industry with every innovation he fine-tunes.

Martin Exterminating adapts to achieve next-level growth

Martin Exterminating has flourished under its second-generation leadership by implementing systematic upgrades.

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Think like a rodent on your next mouse hunt

Michael Bentley, BCE, gives some tips for the next time it feels like mice are evading your control methods.

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