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Keep your pest control customers happy

Brian Olson, president and CEO of The Bugman, discusses what an NPS score is and why it’s so important for pest control companies to keep customers happy.

IMAGE: PMP STAFF
IMAGE: PMP STAFF

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Brian Olson, president and CEO of The Bugman Termite & Pest Control, Anaheim, Calif., discusses what an NPS score is and why it’s so important for pest control companies to keep customers happy.