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Listen360 is a powerful, Net Promoter-based customer engagement platform for companies that understand customer feedback is the key to creating loyalty and growing their business. The Listen360 platform enables businesses to collect feedback and engage customers, take swift action to address dissatisfaction, transform happy customers into brand advocates via social media and review sites, and gain actionable insights that lead to smarter business decisions. Easy to implement and use at every location and level within an organization, the Listen360 platform has identified more than $8.7 billion in at-risk business for the more than 20,000 customers it serves globally.
