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In the wake of a natural disaster, such as a flood, what’s the first thing the owner of a pest management company should do and/or consider (following, of course, checking on your friends, family and employees)? Experts weigh in:
“I would call or contact our customers that may be in the affected area of disaster and offer food, water, etc. Then I’d put together a team of employees to help put their homes back intact. Also, I would suspend their service until they get back up and running, and forgive some of their debt to us if possible.”
“After you determine all are safe, of course, I would think the first consideration should be to community health. A week or two after a flood, mosquitoes will appear. This may be a disease transmission issue depending on the geography of the event. Rats may be displaced and looking for new homes. Both of these pests may require a wide area effort to aid the community.”
“Check on your chemical storage — which, hopefully, you secured beforehand — and then reach out to customers. What a marketing opportunity!”
What advice or insight would you offer? Comment below.