Tag: customer service

Eastside manages and motivates for CSR employee loyalty

February 26, 2021

Headshot: Diane Sofranec

Be proactive with education

February 26, 2021

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Kitchen secrets, Part II: Mice and SPP

February 3, 2021

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Video calls help ease customer concerns

December 29, 2020

Headshot: Diane Sofranec

Web Exclusive: Dealing with loss

November 13, 2020

Heather Gooch

Slingshot announces integrated chatbot, IVR-to-Text features

October 27, 2020

Heather Gooch

Enhance customer service with new technology

October 9, 2020

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Build personal customer relationships for better retention

September 29, 2020

10 ways customers can help control cockroaches

September 25, 2020

Headshot: Diane Sofranec

Pest Management Systems launches TECHTIME video chatting for customers

September 17, 2020

Photo courtesy of Danielle Pesta