Web Exclusive: Professionalism counts
Diane Sofranec
On p. 14 of the March issue, you’ll see great responses to our question of the month from Dr. Austin Frishman, Dr. Doug Mampe and Pete Schopen. But here’s what other PMP contributors had to say about why it’s important for service technicians to look professional. Paul Hardy: First impressions are essential to our service. Pest control is 70 percent customer […]