It was Feb. 16, 2005, when Donna Coker joined Johnson Pest Control. She didn’t really want to go into management, but with 20-plus years experience working in Florida at a large insurance company, and having managed more than 75 employees, we persuaded her into taking the office manager position. We are forever glad she accepted. […]
Business
Pest Management Professional magazine offers business advice to industry professionals who run their own businesses. Read advice from industry experts.
Assure 10 years in business with these tips
Pop the champagne! Bring out the giant cake! Schopen Pest Solutions is 10 years old this month! If anyone is...
New tax law means less waiting for newly converted S Corps
Big news for C Corps that converted to S Corps and are awaiting the end of the 10-year built-in gain...
Q&A: Pest control website design, updates and SEO
Q: How important is design to my website? Consider this: The purpose of a magazine’s cover is to get the...
Spring clean your website in 5 steps to boost business
Your website gives the world a glimpse of your company; does it leave a good impression? Take a long, hard...
20 billion reasons why commercial accounts matter
Pests are equal opportunity offenders. They threaten public health and property at workplaces as well as homes. According to a...
5 steps to bring your business from good to great
Baseball players play 162 games per year. The average player gets approximately 155 hits per season, or one hit per...
Should you go ‘wild’ for pest control add-on services?
ERIC: Kurt, why don’t we offer wildlife service? It’s a great add-on service many of our customers request, and a...
How to make the best of your company’s online reviews
In the February issue, we talked about the possible Uberization of the pest management industry. Now, let’s explore more disruptive...
Tomorrow’s Effective Communicator Begins Today
In this digital age, we have all grown accustomed to receiving and processing large quantities of information in an instant....
Sell on Wheels: Truly Nolen brands its vehicles
In 1955, Truly David Nolen followed in the footsteps of his father, Pest Management Professional (PMP) Hall of Famer Truly...
Fitness for the Mind and Body
Court Parker participates in triathlons and races to stay fit and focused, and support the community, too. Keeping fit is...
5 Questions with Harvey Massey
This month, we feature a question-and-answer session with Harvey Massey, chairman and CEO of Massey Services, Orlando, Fla. 1: Harvey,...
How to decide on the name of your company
Before my oldest son was born, my wife and I had an epic argument on what we should name him....
Added Value: The Uber Effect
Last month, the National Pest Management Association (NPMA) held PesTech3.0 in San Jose, Calif., the third conference about how we...
Marketing Matters: Generational Marketing, Closing the Sale & More
Q: Could you define the concept of generational marketing? If you understand each generation’s unique buying habits, you’ll be more...