When I first started offering bird control services, I was very detailed in my quote proposals. I wanted to give customers a clear plan for the different services I was offering.
From the Magazine
Study: Environmental modifications reduce OHA numbers
Evaluating changes in the population of odorous house ants (OHA) and the cause was the focus of a recent study...
EPA allows temporary certification modifications in light of COVID-19
The Environmental Protection Agency issued temporary guidance to the state lead agencies overseeing pesticide applicator certification.
Learn about UT’s entomology program
The University of Tennessee’s Urban Integrated Pest Management (IPM) Lab focuses on applied research of pests found in and around...
Pi Chi Omega finds ways to keep members connected
Despite physical distancing limiting Pi Chi Omega's in-person gatherings, its community can be a powerful tool as we work through...
RV drives next business phase
Pete Schopen bought an RV this summer, and during his travels, he started to compare the RV to his company,...
It’s time to put a stop to employee turnover
Are we so content that we live through all the issues other industries struggle with, that we just accept turnover...
Grow your business with service diversification
"When we think of ABC today, we don’t think of ourselves as a pest control or lawn or plumbing company....
Beware of anti-trust activity
Any discussion about pricing, whether it be about what is charged or what a company pays for termiticides, may drift...
Take advantage of exterior services for better bird control
With pandemic protocols limiting many PMPs’ activities to exterior services, take advantage of every opportunity outside of the structure.
Web extra: Midge hatches are a sight to behold
Judy Black, BCE, recounts a gigantic midge hatch happening when she finally had the opportunity to fish the Animas River...
5 tips to prevent future bird problems
Clients will invariably ask you what they need to do to prevent future bird problems. Here are five tips you...
Focus on details in bird service agreements
The service agreement for your bird treatments should include every niche. Labor will be the highest cost, so make sure...
What to focus on for better cockroach control
Pest management experts share which aspect of cockroach control (besides inspection) a technician should spend the most time on and...
Are you ready to strengthen your swim?
Pest Management Professional's September 2020 cover story chronicles the very different paths five pest management company leaders took for their...
The Need for Speed: Customer communications and expectations
Gartner found 64 percent of people believe customer experience is more important than pricing. Find out ways to improve how...