Business | Pest Management Professional

Review your online review responses

Few things in a pest control operator’s life will ruin his or her day as much as a one-star review....

Inspection and protection are critical when performing commercial pest control work. (PHOTO: ISTOCK.COM/HEDGEHOG94)

Cultivate a mindset for commercial accounts

Pest management professionals can answer these questions to help them decide if they want to venture into commercial work.

ILLUSTRATIONS: iStock.com/SergeiKorolko, appleuzr, alexandragl1, bubaone, -victor-, Stevy, jjaakk

Fiscal fitness check: 2019 Pest Control Operating Cost Study

The benchmarking intel in this 2019 Pest Control Operating Cost Study is designed to serve as an industry fitness tracker...

NPMA Technology Summit explores evolving technology

Experts on the cutting edge — and colleagues enlisting the latest pest control options — get set to demonstrate why...

When you know it is time to sell

In his farewell column for PMP, Ray Johnson shares why he sold his company, Johnson Pest Control, and his plans...

Focusing on serving customers leads to sales

If you want to build your business and see solid future growth, it’s time to stop selling to your customers...

PHOTO: ISTOCK.COM/Pattanaphong Khuankaew

Ensure you’re properly insured

Check your policy so you’re up to date on all your service offerings. We spoke with three insurance pros who...

What’s new with UPFDA

At the end of May, the United Producers, Formulators and Distributors Association (UPFDA) board and members bid a fond farewell...

The importance of continuing education

Pete Schopen shares how and why he decided to invest in continuing education for not only his employees but himself...

7 ways to get Google on your side

If you want your pest management company to be ranked high with Google, focus on the following seven tips when...

Get your green certification

To take your green service program to the next level, submit it to a certification program that can review, analyze...

How to answer green customer FAQs

When potential customers ask common questions about your green services, be ready with honest, informative responses that help manage expectations...

‘Mr. B&G’ stays ahead of the curve

To say that my good friend and Pest Management Professional (PMP) Hall of Famer Dr. Claude Thomas (Class of 2013)...

PMP Summit Sound Bites: Handling the unexpected, social media uses

At the 2019 Pest Management Professional (PMP) Growth Summit, PMP’s staff encouraged attendees to share the business and pest control tips that work...

For optimum online success, hire a pro

A pest management professional hired a pro for his company's digital marketing strategy and shares his valuable experience.